Terms of Service

KeeperBox provides a combined physical and digital preservation service. Families purchase a KeeperBox — a physical keepsake storage box with a unique QR code — which is sent to a participating school or provider organisation. Artwork and creations collected during the school year are scanned and added to a secure digital archive accessible through your family account.

KeeperBox is a one-time purchase product. We do not charge ongoing subscription fees for basic access to your digital archive. Additional paid features (such as digital reveal packs) may be available separately and are subject to their own pricing displayed at the point of purchase.

You must be at least 18 years old and a parent or legal guardian to create a KeeperBox family account. By registering you confirm you have the legal authority to consent on behalf of any child whose data or content is stored on the platform.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately at hello@keeperbox.com if you suspect unauthorised access.

KeeperBox takes the privacy of children seriously. Your family account is held by you as the parent or guardian. Images and personal information relating to children are stored securely and are never sold, shared with third-party advertisers, or made publicly visible without your explicit consent.

Our data practices are designed to comply with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA) in the United States. Please review our Privacy Policy for full details on how we collect, use, and protect personal information.

All purchases are processed securely through our payment provider. Prices are displayed in USD unless otherwise stated. By completing a purchase you authorise us to charge your selected payment method for the amount displayed at checkout.

Physical products (boxes) are non-refundable once shipped. Digital content (reveal packs, archive exports) is non-refundable once accessed. If you experience a defective or damaged box on arrival, please contact us within 14 days of receipt and we will arrange a replacement at no cost to you.

Schools, studios, and other organisations that register as KeeperBox providers agree to use the scanning and submission features solely for the purpose of recording and submitting children's authentic creations on behalf of families who have purchased a KeeperBox.

Providers may not use the platform to collect or share content for commercial purposes, publish children's images publicly, or share family data with third parties. Provider access may be suspended or revoked if these obligations are not met.

You retain full ownership of all artwork, photographs, and other content uploaded or added to your KeeperBox archive ("Your Content"). By using the Service you grant us a limited, non-exclusive licence to store, display, and process Your Content solely to provide the Service to you.

We do not claim ownership of Your Content and we will never use it for marketing, training datasets, or any purpose beyond operating your account without your explicit permission.

The KeeperBox name, logo, website design, and software are owned by us and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our materials without prior written consent.

You agree not to:

• Upload content that is illegal, harmful, or offensive.
• Attempt to gain unauthorised access to any part of the Service or another user's account.
• Use automated tools to scrape, crawl, or extract data from the Service.
• Impersonate any person or entity or misrepresent your affiliation with a school or provider.
• Use the Service in any way that violates applicable local, national, or international law.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

To the fullest extent permitted by law, KeeperBox's total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve months preceding the claim. We are not liable for any indirect, incidental, special, or consequential damages.

Physical artwork handling. While we and our provider partners take reasonable care when handling, scanning, and storing physical creations, artwork is submitted to providers and processed entirely at your own risk. KeeperBox accepts no liability for loss, damage, fading, soiling, or deterioration of any physical item — including paper artwork, craft projects, or other materials — that occurs during collection, scanning, storage, or return. We strongly recommend retaining originals of any irreplaceable items and treating the physical box as a supplementary keepsake rather than primary long-term storage for originals.

You may close your account at any time by contacting us at hello@keeperbox.com. Upon closure we will delete your personal data and content in accordance with our Privacy Policy, subject to any legal retention obligations.

We reserve the right to suspend or terminate your account if you materially breach these Terms and fail to remedy the breach within 7 days of written notice.

We may update these Terms from time to time. When we do, we will revise the effective date above and, for material changes, notify you by email or via an in-app notice. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware.

If you have any questions about these Terms, please contact us at: